Contact Us – OmniSouq

We’re here to help!
If you have any questions about your order, products, shipping, returns, or anything else, our support team is ready to assist you.

Please reach out to us using any of the methods below.

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📩 Email Support

For general inquiries, order updates, or assistance:
asnamajanlamptrading@yahoo.com

Our team aims to respond within 24–48 hours.

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📍 Business Address

New Majan Goods Wholesalers LLC
Dubai, United Arab Emirates

 

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🕒 Customer Service Hours

Sunday – Thursday: 9:00 AM – 6:00 PM
Friday & Saturday: Closed

(Inquiries submitted outside business hours will be answered the next working day.)

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📦 Order & Shipping Questions

For questions about shipping times, tracking numbers, or delivery issues, please include:

• Your order number

• Name used during checkout

• Email or phone number used for the order

This helps us assist you faster.

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💬 Contact Form

You can also reach us directly through the Contact Form on this page.
Just fill in your name, email, and message — we’ll get back to you soon.

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🤝 We’re Here to Help

Your satisfaction is our top priority.
Feel free to contact us anytime regarding:

• Orders

• Payments

• Refunds & returns

• Product questions

• General feedback

Thank you for choosing OmniSouq!